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01. Overview
At Entwy, protecting the information entrusted to us is something we take seriously. This Privacy Policy explains what information we collect through our website, how we use and safeguard it, and the choices available to you.
This Policy applies to our website and any related digital touchpoints. It does not extend to the internal systems or data handling practices used within a specific client engagement, which are governed separately.
02. Information We Collect
We collect information in a few different ways, depending on how you interact with our website:
- Contact information — such as your name, email address, and phone number, when you reach out to us or submit a form
- Account information — where applicable, for any portals or tools we make available to clients or partners
- Company information — such as your organization's name, website, or industry, shared when discussing a potential engagement
- Communications — records of correspondence between you and Entwy
- Website usage information — pages visited, time spent, and general navigation patterns
- Device and browser information — such as browser type, operating system, and general location derived from IP address
- Cookies and similar technologies — as described in the section below
03. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Respond to inquiries and requests you submit to us
- Improve our products, website experience, and content
- Maintain the security and integrity of our systems
- Understand website usage through analytics
- Send relevant communications, where you've agreed to receive them
- Comply with applicable legal and regulatory obligations
06. Data Security
We maintain reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. These include access controls, encryption where appropriate, and regular review of our internal practices.
No system can be guaranteed completely secure, and we encourage you to take reasonable precautions when sharing information online.
07. Data Retention
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including for legitimate business, contractual, legal, or security purposes. When information is no longer needed, we take steps to securely delete or anonymize it.
08. Your Privacy Rights
Depending on where you're located, you may have certain rights regarding your personal information, such as the ability to request access, correction, or deletion of information we hold about you.
If you'd like to exercise any applicable privacy rights, please contact us using the details below and we'll respond in accordance with applicable law.
09. International Data Transfers
As Entwy works with clients and partners across different regions, information may be transferred to, stored, and processed in countries other than your own. Where this occurs, we take reasonable steps to ensure information continues to be protected consistent with this Policy.
10. Children's Privacy
Our website is not directed to children, and we do not knowingly collect personal information from children through our website. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Third-Party Services
Our website may include links to, or integrations with, third-party tools and services. These third parties operate under their own privacy policies, and we encourage you to review them separately, as Entwy is not responsible for their practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we do, we'll revise the "Last updated" date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, we're happy to help.
This page contains placeholder legal content prepared for design purposes and should be reviewed by qualified legal counsel before publication.